Fiji Airways 24-hour cancellation: Refund & Fee

Date: 2023-09-02   Category: Airlines Cancellation & Refund   Author: Airlines Booking Agent
Fiji Airways 24-hour Cancellation: Refund & Fee

Formerly known as Air Pacific, Fiji's national airline is now known simply as Fiji Airways. Established in 1951, it is based in Nadi and operates international and domestic flights. The airline's new planes provide safe and comfortable flights. Fiji Airways is a popular regional airline serving the Pacific, Australia, New Zealand, Asia, and the US. The airline is known for its excellent customer service and genuine Fijian friendliness, making every voyage enjoyable. Fiji Airways offers food, entertainment, duty-free shopping, and comfy seating. Fiji Airways provides 24-hour cancellations. Read below to learn more about Fiji Airways' 24-hour cancellation policy. 

To connect to Fiji Airways' customer service, call 1 (800) 227-4446. Fiji Airways will assign you an agent to guide you regarding Fiji Airways' 24-hour cancellation policy. 

Fiji Airways Cancellation Fee   

If you have ever booked a flight with Fiji Airways and then had to cancel it, you know that Fiji Airways charges a cancellation fee. The fee you have to pay for cancelling your ticket depends on different factors, such as the type of ticket you bought and how close to the departure date you are at the time of cancellation. Domestic Fiji flights cancelled 24 hours before departure incur a 10% cancellation fee. Within 24 hours of release, cancellation fees rise to 25%. Costs are more significant for overseas flights. At least 24 hours before departure, cancellations are charged 10%. Within 24 hours of release, cancellation fees rise to 50%.

Fiji Airways Refund Policy

Follow the below-mentioned Fiji Airways refund Policy:

  • The Fiji Airways refund policy allows refunds for ticket cancellations within 24 hours. 
  • For group travel, fill out the refund form for each ticket individually. The written application must seek cancellation. 
  • The source of passenger payment will be refunded within 7 to 10 working days after cancellation. 
  • Only refundable tickets should be refunded. 
  • If tickets are non-refundable, the airline will not refund. The airline's policies may provide a trip credit.
  • Third-party ticket bookings are not eligible for Fiji Airways refunds. 

Fiji Airways Cancellation Policy Due To Weather

Whether Fiji Airways cancels your flight due to a technical fault or weather, the airline will contact you as soon as possible and ask whether you want a refund or a replacement trip. Fiji will usually rebook you on the first available aircraft, but if there is none, the airline will endeavour to make you as comfortable as possible and provide airport lodging. Fiji's weather-related cancellation rules may differ, so check with them. Contact Fiji Airways customer care hotline or visit their website for the latest updates.

Cancel your Fiji Airways Ticket at the Ticket Counter

Follow these procedures to cancel your Fiji Airways ticket at the ticket counter:

  • Visit the closest Fiji Airways ticket office.
  • Get help from an executive with cancellation.
  • Bring all ticket cancellation papers, including a thorough explanation.
  • The executive will check your cancellation refund eligibility under Fiji Airways' policy.
  • After eligibility verification, your refund will be handled.
  • The airline will notify you once the executive cancels.


Before booking your Fiji Airways flight, knowing the Fiji Airways name correction policy is essential. This will help you avoid making mistakes in the future. Fiji Airways helps their passengers solve their issues online, at ticket counters, through live agents, or other mediums available. We request you double-check your documents and the additional information you have written, as it will prevent you from making further mistakes.    

Also Read : Justfly 24-hour cancellation policy

Frequently Asked Questions

Q. Is Fiji Airways a 24-hour cancellation policy?

Ans. The 24-hour cancellation policy of Fiji Airways lets you cancel your tickets for free if you do it within 24 hours of booking. You must buy your tickets at least seven days before the trip for a total return. You only have to ask to cancel the flight within the first 24 hours of booking the ticket. If you do it, you will receive a full refund.

Q. Can I get a full refund if I cancel my flight within 24 hours?

Ans. You can get your money back if you cancel a ticket at least 24 hours before the flight. But you will have to pay a fraction of the ticket price for refund and service fees. Also, if the company stops your trip, you can get a total return. 

Q. How much cancellation fee would I have to pay to Fiji Airways?

Ans. Fiji Airways' cancellation policy imposes a minimum fee of 25% of the ticket price if cancellation occurs 90-81 days before departure. Between 80 to 71 days before your trip, a cancellation fee equal to 50% of the entire ticket amount is issued if you cancel. In the 70 to 61 days before flight departure, cancellation fees equal to 75% of the ticket price apply. Per Fiji Airways' cancellation policy, there will be no refund for tickets cancelled before 60 days or on the 60th day.

Q. Can I cancel my ticket online if I have bought it via an agent?

Ans. Yeah, you can!! The agent charged you for your ticket, and they included additional costs. Meanwhile, you can request and collect your refund minus any cancellation fees. Expect no return on your service fee investment.

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