Justfly 24-hour cancellation policy

Date: 2023-09-01   Category: Airlines Cancellation & Refund   Author: Airlines Booking Agent
Justfly 24-hour Cancellation Policy

Justly is a travel agency and metasearch engine which is a Canadian company. Like other companies, Justfly also has a cancellation policy which is justfly 24-hour cancellation policy. In Justfly's 24-hour cancellation policy, if you want to cancel the ticket within 24 hours of purchase, the company will provide you a full refund on your ticket(s) only if you have purchased the ticket(s) at least seven days before its scheduled departure. You have to do this:

  • Just visit the official website and submit a cancellation request.
  • Call customer care.
  • Visit a nearby airport ticket booth.

If you cancel your reservation within 24 hours of making it, as long as you did so at least seven days before the departure, you are eligible for a full refund. Plus -

  1. No air travel fee would be assessed.
  2. If the above condition is satisfied, there won't be a Justfly cancellation fee charged.
  3. According to the airline's refund policy, you can use the original value of the fight against a future travel purchase in some circumstances under Justfly's 24-hour cancellation policy.

Additionally, travellers may acquire the extra 24-hour cancellation insurance for USD 19.99.

  1. You won't be assessed a cancellation fee by Justfly in this situation starting when your booking was booked.

In this article, you will clearly understand about justfly 24-hour cancellation policy and how to cancel your ticket online and offline and the cancellation charge for your flight ticket. How much money will you get after cancelling your booked flight ticket? For more information, visit Justfly's 24-hour cancellation policy or call customer care support at 1-800-717-5015. They guide you in a good manner and help you to clear all your queries.

JustFly Cancellation Offline

If you want to cancel your JustFly ticket offline just you have to call customer care, or visit the nearest airport ticket booth and you able to check for justfly 24-hour cancellation policy. 

To cancel by visiting airport ticket booth:

  • Reach the nearby airport ticket booth.
  • Provide your ticket to the person who is present for your help and ask for cancellation.
  • They will cancel your ticket and ask for a mode of payment.
  • If you want cash then they will give you cash or if you want refund money then you have to provide your bank details.

To cancel by customer care:

  • Call on 1-800-717-5015 and request for ticket cancellation.
  • Provide a reservation number to the customer care.
  • Ask for cancellation, the customer care executive will ask the bank details for a refund.

In some days you will get your money back to your bank.

JustFly Cancellation Online

You can contact your airline directly for justfly 24-hour cancellation policy; however, most cancellations can be made effortlessly online via My Bookings. If your flight was cancelled by the airline, please visit the article titled Airline-Initiated Changes.

  1. Sign in to My Reservations from the homepage.
  2. Select View My Reservation.
  3. Select Cancel Reservation from the menu on the left.
  4. Depending on the airline's policy, you will then be presented with available options, which may include a refund and a Restricted Travel Credit:
    • Please attentively read the page to determine the best option for you.
    • Once a decision has been made, kindly select View Details.
    • Please be aware that airline fees, penalties, and JustFly handling fees may apply. For the applicable fee, you will be informed before confirming your selection.
  5. To submit your request, please validate all details and select a payment method.
  6. After confirming all the information and choosing a payment method, click Submit to complete the request.
    • If you qualify for a refund and select that option, we will immediately start the refund process. It may take up to 7 days for your financial institution to credit your account and up to 2 working days for the credit to show on your statement after your refund has been processed. We have no control over processing times, so your patience is greatly appreciated.
    • If you have chosen Restricted Travel Credit, you will receive notification that the credit has been authorised. Please verify your email, as you should have received a confirmation.


Justfly Cancellation Charges

If you cancel your ticket with Justfly according to justfly 24-hour cancellation policy, you will be charged the following fees if cancellation, refunds, and flight alterations are permitted under the airline's terms and conditions. The typical cancellation cost charged by Justfly is charged per passenger, in the currency of the related booking, and is normally non-refundable .


Request Form

Amount per ticket, per passenger, if the request is made within 24 hours of the booking date.

Amount per ticket, per passenger, if the request is made more than 24 hours after the booking date.

Booking cancellation, exchange, or alteration

Per-passenger fees for tickets are as follows:

- Domestic flights: up to $75 per passenger

- Transborder flights: up to $75 per passenger

- International flights: up to $75 per passenger

Fees per passenger and per ticket:

- Domestic flight: $75 per passenger.

- Transborder flight: up to $125 per passenger.

- International flight: up to $200 per passenger.


Justfly Refund Policy

The possiblity to reschedule or receive a refund for your flight depends on the terms of service of each airline. If your flight ticket is non-refundable, you may still be eligible for a refund if you cancel within 24 hours of purchase. JustFly's refund policy states that even if you receive a refund, you will still need to pay the cancellation fee outlined in Section 14 of their terms and conditions. Some airlines may offer a refund in the form of future travel credit, but these credits can only be used for flights with the same airline and cannot be transferred to another person. To cancel your flight ticket online, follow these steps:

  1. Visit the JustFly website.
  2. Log in to your JustFly account using your email, Google, or Facebook.
  3. Click on the Customer Support button in the JustFly homepage's top-right corner.
  4. From the menu that appears, select Cancel Flights or Change Flights at the bottom right.
  5. Enter your booking number and last name to access the flight you wish to cancel or change.
  6. You can also check the support section for updates on your refund status. JustFly will provide information on whether the airline has approved a refund based on the circumstances.


Also Read : How do I talk to a person at United

Frequently Asked Questions

Q. Does JustFly allow 24-hour cancellation?

Ans. As per justfly 24-hour cancellation policy, Justfly cancellation policy extends. Passengers are allowed free cancellation or no charges if flight tickets get canceled within 24 hours of purchase.

Q. How long does it take for Justfly to refund?

Ans. After receiving your ticket confirmation through e-mail or SMS, money will be sent to your bank within 7-10 working days, depending on your financial institution and credit card.

Q. What are the rules for refunds on flights?

Ans. After making a cancellation request on your ticket, the money will reflect in 7-10 working days.

Q. Is it legal for airlines to not give refunds?

Ans. When you miss your flight, the airline will not refund your money. If your flight gets canceled, airlines must return your money to you in 7-10 working days.

Q. How last minute can you cancel a flight?

Ans. At least two hours before take off, you can cancel your flight ticke

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